Privacy Policy

Introduction

Lilac ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our services:

• Personal Information: Name, email address, phone number, date of birth
• Health Information: Medical history, medications, health metrics, lab results
• Usage Data: App interactions, features used, session duration
• Device Information: Device type, operating system, unique device identifiers

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our healthcare services
• Communicate with you about appointments, medications, and health updates
• Analyze usage patterns to improve user experience
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information. We may share your information with healthcare providers you choose to connect with, service providers who assist in our operations, and when required by law or to protect our rights.

Data Security

We implement industry-standard security measures including 256-bit encryption, secure data centers, and regular security audits. All health data is stored in HIPAA-compliant environments.

Your Rights

You have the right to:

• Access your personal data and request a copy
• Correct inaccurate or incomplete data
• Request deletion of your data
• Export your data in a portable format

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@lilac.health